Introduction
Protecting your privacy and the confidentiality of your personal information is fundamental to the Canadian Global Cities Council. We operate on the basis of a Privacy Policy and related procedures that guide the handling of the personal information we collect. We have created this privacy statement in order to demonstrate our firm commitment to protecting the privacy of our Members, guests, partners and website visitors and Internet users.
Application
This policy applies to the personal information of Canadian Global Cities Council Members, guests, partners and website visitors and internet users.
Privacy Statement
This policy deals only with personal information handled by the Canadian Global Cities Council. Personal information is information about an identifiable individual, excluding business contact information. The following explains how the Canadian Global Cities Council handles personal information. Canadian Global Cities Council reserves the right to change this policy and it may be updated periodically. These changes may affect our use of your personal information. Accordingly, please check for changes regularly.
Accountability
The acting chair of the Canadian Global Cities Council (the “privacy officer”) is accountable for all personal information under its control. The acting chair will be updated on the About Us page.
Any questions about the Canadian Global Cities Council’s handling of personal information should be directed to the privacy officer. Please see below for more information about the process for referring questions about the Canadian Global Cities Council’s handling of personal information.
Purpose of Personal Information
The purpose for which the Canadian Global Cities Council collects personal information will be identified at or before the time the information is collected. The Canadian Global Cities Council may collect personal information for the purpose of:
media requests to the Canadian Global Cities Council
registration for the Canadian Global Cities Council’
purchasing Canadian Global Cities Council services or products including information products (surveys and publications);
outreach and communications, including surveys on policy issues so that we may better reflect the views of our urban centres in our advocacy initiatives;
The Canadian Global Cities Council will not use personal information for any other purpose than identified at or before the time collection.
Consent
The Canadian Global Cities Council seeks consent for all personal information we collect, use and disclose through information provided to individuals prior to collection, or at the time of collection.
If you have voluntarily provided information, you have consented to the collection, use and disclosure of your personally identifiable information as described in this privacy policy. As required by the CSA Model Code, the Canadian Global Cities Council will not use personal information for any purpose other than that for which you consented. Should the Canadian Global Cities Council require personal information for a new purpose, we will contact you to seek consent for that new use.
Sharing and Disclosure of Personal Information
The Canadian Global Cities Council does not sell or trade Personal Information with third parties. The Canadian Global Cities Council may share Personal Information with its service providers, including its legal counsel, auditors and other advisors and independent third parties involved in the development, enhancement or marketing of the Canadian Global Cities Council’s products and services. The Canadian Global Cities Council requires its service providers to respect this privacy policy and restricts them from using or disclosing Personal Information they receive from us for any purpose other than the performance of their services.
Safeguarding Personal Information
The Canadian Global Cities Council respects the privacy of our Members, partners, website visitors and Internet users and will protect that privacy as vigorously as possible. We store personal information in electronic and physical files that are secure. Our security measures include secure on and off site storage, restricted access to records and data processing equipment, password protocols and encryption and security software when you order a product or service online. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us electronically. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best efforts to ensure its security on our servers. Note however that payment information is filtered through an industry standard payment security protocol and security software when you order a product or service on-line.
Access/Correction of Personal Information and Inquiries
With limited exceptions, the Canadian Global Cities Council will, on written request to our privacy officer, provide you with access to your Personal Information and amend or correct any errors in your Personal Information. Requests for access or correction, inquiries or any concerns about our management of your Personal Information should be in writing and include: your name, contact details, membership number and the nature of your request. We may require proof of your identity to ensure that we do not inadvertently disclose your Personal Information to someone else without your consent.
Website Privacy
Canadian Global Cities Council (the Canadian Global Cities Council) obtains limited information about the identity and activity of visitors to this website. The Canadian Global Cities Council is committed to protecting the privacy of its Members and visitors to this website and has adopted the following policies about the gathering and dissemination of personal information.
If you visit this site to browse, or to read, or download information like publications or press releases, The Canadian Global Cities Council collects and stores: the name of the domain and host from which you access the Internet (for example, “company.com or company.ca”), the Internet protocol (IP) address of the computer you are using, the browser software you use and your operating system, the date and time you access our site, and the Internet address of the website from which you linked directly to this site. The Canadian Global Cities Council uses this information to measure the number of visitors to the different sections of our site, and to help it make this site more useful to our Members and visitors.
The Canadian Global Cities Council will not obtain information that personally identifies you when you visit our site, unless you choose to provide such information to us by letter, email, facsimile, telephone or filling out a form on Canadian Global Cities Council Website. If you choose to identify yourself and provide us with personal information by sending the Canadian Global Cities Council an email, The Canadian Global Cities Council uses that information to respond to your message and to help get you the information you have requested. The Canadian Global Cities Council treats emails the same way it treats letters sent to the Canadian Global Cities Council.
In general, you may visit the Canadian Global Cities Council Website without providing any personal information. However, to provide certain online services, the Canadian Global Cities Council may request personal information in one or more of the ways listed below. Users are informed when information is to be collected and you have the option to not submit this information. We store all user information in secure databases protected via a variety of access controls. This data is accessed only for the purposes specified in this privacy statement.
Note: You may set your browser to warn you before you accept a cookie. You may also set your browser to refuse all cookies. While all public pages at the Canadian Global Cities Council’s Website are accessible without accepting a cookie, you must accept a cookie from our Web server in order to access a password-restricted area at the Canadian Global Cities Council Website.
Questions
Any questions or comments about the Canadian Global Cities Council’s handling of personal information should be directed to our privacy officer.
Last Updated: 20/10/21
